Terms and Conditions

Before making a reservation we request that you read all of our policies which are explained below. You should understand our Cancellation, Minimum Stay, Deposit and Payment terms before making your reservation. Miscellaneous Policies are also important because they explain among other things, our Pet Policy. If you have any questions regarding these policies please contact us at via telephone: (508) 295-1126

Room Specific Reservations Are Subject to Change:

The Inn will make every effort to ensure that the room you reserve is what you receive when you arrive. However, the Inn does reserve the right to move you to a comparable room in the case that the reserved room becomes unavailable for any reason. We apologize if this is ever the case. In cases such as this, a comparable or upgraded room will be offered and you will be refunded for any difference in the price of your stay if the room that you are relocated to is a lower price compared with the original reservation.

Cable TV:

Please Note: The Inn does not currently offer cable TV for any of the guest rooms. We are sorry for any inconvenience.

Parking:

We can currently only offer one vehicle per room maximum. If you have additional vehicles which require daytime or overnight parking we suggest looking for a space in the nearby village area.

Check-In and Check out Times:

Check-in time is at 3:00 PM

Check-out time is at 11:00 AM and we request your vehicle vacate the parking area after check out

Cancellation Policy:

All cancelations should be communicated in writing via email to reservations@innononsetbay.net. Your deposit is fully refundable up to 48 hours prior to 3:00 PM Eastern Time on the scheduled arrival.
Under 48 hours and you will be charged for any nights that fall within the 48 hours from the 3:00 PM Eastern Time.

Minimum Stays:

We currently do not require a minimum two night stay.

Deposit & Payment Terms

The deposit required to confirm your reservation is equal to 100% of the total stay plus taxes.

Miscellaneous Policies:

Damages: All rooms are inspected prior to the arrival of guests. It is the guest’s responsibility to bring any major damage issues to the attention of the Inn staff at the time of their arrival into the room. The Inn staff does inspect rooms at the time of departure. The Inn has the right to charge guests for any repairs and/or replacement that are needed that would be considered “beyond normal wear and tear”. Beyond “normal wear and tear” shall be determined by the management of the Inn. If the need for damage billing arises, The Inn will charge damages to the guest credit card information that is placed on file at the Inn upon check in.

Non-Smoking Policy: The Inn has a strict NON-SMOKING policy within all of our buildings. A $200 fee will be charged to all rooms for additional cleaning if a manager determines guests were smoking in a room.

Pets: Though we do appreciate you not wanting to leave your loved ones behind, The Inn cannot accommodate pets.

The Inn On Onset Bay appreciates your business and we look forward to seeing you again!