Terms and Conditions

Before making a reservation, we request that you read ALL of our policies which are explained below. You should understand our cancellation, minimum stay, deposit, and payment terms prior to making your reservation. Miscellaneous policies are also important as they explain among other things, our pet policy. If you have any questions regarding these policies, please feel free to contact us via telephone at (508) 295-1126.

Room specific reservations are subject to change:

The Inn makes every effort to ensure that the room you reserve is what you receive when you arrive. However, the Inn does reserve the right to move you to a comparable room in the case that the reserved room becomes unavailable for any reason. We apologize if this is ever the case. In cases such as this, a comparable or upgraded room will be offered and you will be refunded for any difference in the price of your stay if the room that you are relocated to is a lower price compared with the original reservation.

Cable TV / Wi-Fi:

The Inn offers TV and FREE Wi-Fi in ALL of our rooms.

Parking:

We do not guarantee parking. Please call upon arrival if you are unable to secure a spot and we will attempt to locate a spot in one of our 3 parking lots. If you will be arriving with an oversized vehicle during our high season JULY / AUGUST. There is a free lot “HINES FIELD” located on the corner of Onset Ave. and Wareham Ave. where parking is more suitable to oversized vehicles and available 24hours a day, 7 days a week. Check out time is 11 a.m. If your vehicle is on our lot we ask that you vacate the spot upon check out. We apologize for any inconvenience. Any questions please feel free to reach out at 508-295-1126.

Cancellation Policy:

All cancellations should be communicated via email at reservations@innononsetbay.net. We have a 10 day cancellation policy, as long as you cancel by 3p.m. 10 days prior to your check in date you will be refunded the price of your reservation minus a $50.00 cancellation fee.

Minimum Stays:

We require a 2 night minimum stay during our high season July and August if your reservation falls on a Friday or Saturday.

Deposit & Payment Terms

The deposit required to confirm your reservation is equal to 100% of the total stay plus taxes.

Miscellaneous Policies:

Damages: All rooms are inspected prior to the arrival of guests. It is the guest’s responsibility to bring any major damages to the attention of the Inn staff at the time of their arrival. The Inn does inspect rooms after each departure of guest. The Inn has the right to charge guests for any repairs and/or replacements that are needed that would be considered “beyond normal wear and tear”. We reserve the right to charge your card on file if damages are determined, we will email you to verify any additional charges. A $200.00 fee will be charged to ANY room if the manager determines guests were smoking in the room.

Housekeeping: While we do not offer maid service for extended stays you are always welcome to come into the office or call if additional items are needed.

Pets: Though we do understand its hard leaving your fur babies behind. The Inn cannot accommodate pets. WE WILL HONOR SERVICE ANIMALS.

The Inn on Onset Bay appreciates your business and we look forward to seeing you again!